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The role of the Director of Property Management directs the daily activities of the FNMA Rental Team, as well as ensuring client SLA’s and other obligations are being met. Responsible for maintaining Broker of Record for as many states as possible in accordance with our client’s contracts Provide guidance to Cityside Management and KM Minemier on Commercial Real Estate transactions per contract needs. Real Estate subject matter expert for Cityside Management Corp, providing a comprehensive understanding of the asset, or assets, in a real estate portfolio and the responsibility to lease and manage to maximize returns and insure the asset’s long-term viability. Provide regular updates to the COO on critical details of the FNMA and Brokerage operations.
- Assist with developing business strategies
- Review staffing and budget guidelines in conjunction with annual financial statements.
- Act as corporate representative public relations activities as needed.
- Implement management policies for Department of Transportation inventory as assigned
- Develop business objectives for multi-unit residential complexes exclusive to Cityside
- Provide training and guidance to team of Property Managers, assign work orders and oversee that the tasks are completed
- Respond regarding all actions that involve or influence properties managed in an appropriate manner.
- Create innovative management plans with operating budgets that describe the anticipated operation of properties each year.
- Prepare plans and provide for implementation of special administrative projects.
- Understand and insure compliance with all governing regulations, codes, and laws as well as other state and local authorities.
- Maintain a comprehensive understanding of RRP and Lead - Safe certifications
- Process data using PM software
- Oversee the quality and timeliness of work from field personnel, including inspections, photo addendums, repairs and maintenance
- Build positive working relationships with all FNMA team members, Maintenance Personal and 3rd Party Contractors
- If required, solicit bids when required and oversee projects to completion
- If required, respond to emergency phone calls and assist after hours functions when called upon
- Manage, project, prepare, and achieve budgeted expenses
- Perform other related duties as assigned.
- Develop and maintain an effective organization through the selection, training, compensation, motivation, termination and evaluation of personnel at management level.
- Develop and maintain a program for sound employee relations at all levels of the organization.
- Provide guidance and direction to management employees to assist in their professional development.
- Strong organizational, follow-up and personal communication skills.?
- Capable of adapting to the needs of the day, multitasking daily responsibilities and making decisions that will achieve expectations set forth by the client and management.
- Respond to and resolve solve emergency issues. After hours is required.
- Adhere to operating budgets and projected impact of cost before initiating or ordering work.
Oral Communication Skills Written Communication Skills
Telephone Etiquette Organized and Tasked Based
Proficient use of computer Customer Service
Professionalism Time Management
Ability to negotiate with contractors Basic Construction Knowledge
Degree: High School Diploma or Equivalent; Bachelor’s degree preferred
3- 5 years’ experience in property management, construction and/or maintenance field is a plus. Maintain a current Broker License and obtain state licensure as needed based on contract requirements.
Standing/walking: Occasionally-frequently, in combination with walking while performing office duties, walking is usually short distances performed throughout shift on tile, carpet or concrete.
Sitting: Frequently-constantly, on adjustable chair at desk or assigned work area. May stand as desired.
Lift/carry: Occasionally, 1-20 lbs.; files, paperwork, supplies. Seldom, up to 35 lbs.; boxes of records.
Push/pull: Occasionally, using both arms/hands, required force of 5-20 lbs.; opening doors/file drawers, filing documents.
Climbing: Seldom, stairs at some locations.
Bending/twisting: Frequently, at waist/knees/neck to and from seated position while working at desk, filing, and records handling.
Kneeling/crouching/crawling: Not usually required. May kneel or crouch seldom while retrieving items at floor level.
Hands/arms: Constant use of both hands/arms in reaching/handling/grasping/fingering while keyboarding, using phone, calculator, copier, and other office equipment, writing instructions, filing, and performing other administrative duties. Job requirements include forward and over shoulder reaching on a frequent basis.
Keyboarding: Frequently for short intervals throughout work shift depending on specific work requirements.
Sight: Constantly, in using computers, reading fine print, interacting with the public and coworkers; visual requirements include hand/eye coordination & visual acuity in near/mid ranges.
Speech/hearing: Constantly, in answering telephones, communicating with public, co-workers while giving and receiving instructions.
Frequent mental alertness and attention to detail required while setting priorities, meeting critical deadlines and following up on assignments.
Must possess effective written/oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner.
Must be able to use initiative and independent judgment within established guidelines.
Must possess basic mathematical skills, make arithmetic calculations with speed and accuracy, and have ability to read/write/speak English.
Must be able to complete logs and enter data into computer accurately. Must be able to read and understand all operating procedures and applicable technical information.
Any employment offer is contingent upon your passing a pre-employment drug test, satisfactory completion of employment references and a background investigation.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.